Consumer Machine Maintenance Manual


Business: IC card consumer water control system access control attendance

First, how can the collection machine not collect data?

There are N kinds of faults that can be collected by the charging machine: the internal communication chip of the charging machine is damaged; the network cable is short-circuited or disconnected; the 485 or TCP/IP communication network card is faulty; the computer serial port or the C2000 setup software is faulty.

How to detect steps are as follows:

1. First check the computer serial port settings are correct, open the charging software, select the system settings in the system maintenance menu, the password is "16868 click to confirm to enter, select" serial port parameter options, check whether the acquisition port COM port is set correctly, the communication rate is The setting is correct, under normal circumstances should be set to "9600

2. Detect whether the network converter is operating normally

485 network card detection: 485 network card is generally placed next to the client computer, there are two ends can be connected, one end of the computer serial port, the other end connected to the management of the toll machine connected to the communication, printed above the "RS232-RA485/422 converter" words White and blue small iron box, under normal circumstances, the converter POWER light is red, if not check the power is tight, or use a multimeter to measure the converter power supply voltage is normal, generally between 9V13V, if normal Prove that the converter is damaged, if it is not normal, the power supply is damaged or the voltage of the utility voltage is too low. If the red light is normal, enter the toll software to open the network management real-time monitoring to start monitoring. At this time, the 485 converter TXD light will flash, and the green light will be The network cable or the charging machine is damaged, disconnect all the charging machines, check whether there is a short circuit or open circuit condition, if the TXD light is off, check the serial port of the computer connected to the 485 converter, and use the serial port parameters in the system settings under the maintenance software system menu. Whether the collection port matches, if you find that the error has changed, you can.

TCP/IP converter detection: first open the "Start menu" under the Windows "program" C2000PLUS "connection management system, open, under normal circumstances, this interface should be green, check whether there is an IP address, if not click to stop forwarding" modify Settings "Check whether the server's IP address is consistent with the local IP address. If it does not match, change the local IP address to the same, the problem can be solved. If the IP is the same, check if the machine is on the LAN. If it still does not work, TCP damage is required. Perform repairs.

Second, the charging system can not be recharged:

Check whether the card writing machine is turned on, whether it is always ringing, and if the ring is always on, the initialization card is placed on the card writing machine, and then turned off and turned on, and the problem is solved after the card writing machine rings three or five times.

Third, the charging system can not enter

Check whether the user name and password are input correctly, the system login time is selected correctly, and the login time is generally today's date. If the database connection is not successful, check whether the SQL server is started or check whether the local server network is faulty.

Fourth, the charging machine starts to ring, and shows garbled

Check whether the power of the charging machine is tight and whether the power indicator on the monitor is red. If it is not bright, check the power socket and restart it.

Fifth, the charging machine did not respond

First, check whether the swipe indicator (green) is flashing. If the light is on, see if it is a group of cards or a card. If it is a card, the card is damaged, and the card is resolved. If a batch of cards can not be brushed, there are several situations as follows: 1. The machine is not initialized; 2. The machine reads the head off. 3, other please bring back the company test. 4. If E-60 is displayed, the machine data is full and the problem is solved after the collection.

Six, charge machine alarm

Check the charging machine to pop up the digital code and record it. Check the error code. There are corresponding instructions. For example, E-48 is the report of the loss of the card.

7. How can I not add credit cards to a newly added machine?

First of all, whether the credit card can be seen whether the charging machine is in the status of card swiping and whether the credit card indicator is blinking. Secondly, if the card is swiped, if there is an alarm, see the error code.

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