Shanghai Group Buying Network Suzhou Station "Floor" - Service Specification (Serial)

(a) solid wood flooring
Ordering time advice: Flooring is a late decoration product, users can tile after the floor, shop floor 1 months before the floor want to buy a look and advice, first under a fuzzy order, in the pavement before the floor and the business Contact the confirmed quantity and color. After confirming the good product information, please contact the merchant group purchasing person in advance to contact the phone to make a delivery time and place.
order process:
1, need to go to the site specified showroom or supplier's store to see
3. The supplier contacts the customer after receiving the order to check the model, specification, quantity, price, etc. of the product in the order. And agreed delivery time and place
4. The supplier delivers the goods at the agreed time, and the customer pays the full amount after measuring and signing the sales contract.
Delivery payment:
Free delivery from downtown to outer ring
Terms of Service:
1. If users need to be responsible for the installation of the business, then the merchant will provide free relocation service. If the merchant is not required to install, the delivery will be inaccessible to the truck. If the netizen purchases the keel at the merchant's office, the merchant will provide the free moving keel service from the 1st to the 6th floor, and the building on the 6th floor will need to saw the broken keel and move the building free of charge. (Hint: The sawing off the keel has no effect on the pavement.)
2, businesses implement all products free warranty for one year, life-long maintenance. (The product quality problem during the warranty period does not charge any fees for the product. For non-product quality issues, only material and labor costs are charged. Material and manual costs are charged after the warranty period).
3, without home delivery installation, you can unconditionally refund the deposit;
4. The group purchase price will be limited to the group purchase order and pay 100 yuan deposit or U card order! The deposit is valid for three months and the deposit will be refunded.
5, merchants provide free replenishment service once, provide free home maintenance floor once.
6, return, the floor if any damage to the business of the second sale of the business will not be returned; returns in the unpacked floor unsatisfied with a box by the purchase price of 7 fold return.
7. The above terms are only for users in the region.
Precautions:
1, solid wood flooring is made of natural wood, solid wood flooring color, stuttering, insect eyes, cracking and other phenomena within the scope of the national industry standard is normal.
2, in order to avoid the difference in color after the pavement is too large, please ask businesses to pre-shop, merchants in the netizen after signing confirmation after the actual shop.
3, floor noise, non-human factors of the arching of the floor, who installs, who is responsible.
(b) Composite floor
Ordering time suggestion: After the paint is finished, the floor can be installed.
order process
1, need to go to the site designated showroom or supplier's store to see
2. The supplier contacts the customer after receiving the order and checks the model, specification, quantity, price, etc. of the product in the order. And agreed delivery time and place
3. The supplier delivered the goods at the agreed time, the customer accepted and paid the full amount according to the sales contract.
Delivery payment:
More than 20 square meters of free shipping in Suzhou city area, less than 20 square meters, plus 50 yuan in the above range
Where stair buckles/large right angles are used, an installation fee of 15 yuan/group (0.9 meters) will be charged; where the corner line of the stairs is used, an installation fee of 15 yuan/m will be charged. Install the stairs, charge 15 yuan/step, first install and then charge.
Terms of Service:
1, free relocation.
2. The company implements free warranty for all products for 1 year and implements a lifetime maintenance system.
3, provide replenishment once for free, replenishment is sent within 3 days. Package return.
4. Complaint issues Respond within one working day and solve the problem within 10 days.
5. The above terms are only for local users.
Precautions:
1, before the next order, please look at the sample location to see, confirm the floor material, specifications, color number, quantity.
2. After the goods are delivered, please check and sign the members on the spot. If you have any objections to the products, please present them in person.
3, Do not disclose our group purchase price in the store, otherwise it will have an unnecessary impact on the group purchase activity.
4, the basic principle of return: pieces can not damage the floor surface, there can not be installed traces, does not affect the second sale, the entire package can be returned after inspection. The returned product is returned to the designated place.
5, where the use of the staircase deduction / large right angle, the installation fee of 15 yuan / group (0.9 meters); where the use of the stairs corner line, install the installation fee of 15 yuan / meter, install the stairs step, charge 15 yuan / step fee.

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